Privacy Policy
Who We Are
At Alfa Chemicals Manufacturing Est, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you browse our website or place an order.
Information We Collect
When you use our website or make a purchase, we may collect the following information:
- Basic browsing data (through technical cookies)
- Full name
- Phone number / WhatsApp number
- Delivery address
- Email address (if provided)
- Order details and purchased products
How We Use Your Information
We use the information we collect only for the following purposes:
- Processing your order and arranging delivery
- Contacting you regarding your order or responding to your inquiries
- Improving your shopping experience on our website
- Sending offers and updates (only if you have agreed to receive them)
Sharing Information with Third Parties
We do not sell your data or share it with any third party without your explicit consent.
The only exceptions are:
- Delivery companies – to deliver your order (name, address, and phone number only)
- Legal authorities – when required under Jordanian law
Cookies
Our website may use technical cookies to ensure the website functions properly. These cookies are not used to track you or analyze your personal behavior. You may disable cookies through your browser settings, although this may affect some website functionality.
Data Protection and Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:
- Not storing payment information on our website
- Storing data on secure encrypted servers
- Restricting data access to authorized personnel only
Your Rights
You have the right at any time to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data from our systems
- Withdraw your consent to receive marketing messages
For any of these requests, please contact us at:
Email: info@alfa.jo
Phone: +962 6 402 4292/3
Data Retention
We retain your data only for the period necessary to provide our services and comply with legal obligations in Jordan. Once no longer needed, your data will be securely deleted or anonymized.
External Links
Our website may contain links to external websites (such as our Facebook page). We are not responsible for the privacy practices of those websites, and we recommend reviewing their privacy policies separately.
Changes to This Policy
We reserve the right to update this policy at any time. Any significant changes will be posted on the website along with the updated revision date at the top of the page.
General Terms and Conditions
Welcome to the website of Alfa Chemicals Manufacturing Est. Please read these terms carefully. By using this website, you agree to be bound by them.
1. Definitions
Company: Alfa Chemicals Manufacturing Est –King Abdullah II Industrial City, 8th Street, Amman, Jordan.
User: Any person who visits the website or uses its services.
2. Acceptance of Terms
By using this website, the user confirms that they have read, understood, and agreed to these terms.
3. Website Use
Users agree to:
- Use the website for lawful purposes only
- Not attempt to hack, damage, or disrupt the website
- Not publish content that violates laws or public morals
4. Accounts and Registration
Users must:
- Provide accurate and up-to-date information
- Keep login credentials confidential
The company reserves the right to suspend any account in case of violations.
5. Intellectual Property
All content on this website, including text, images, designs, and logos, is the property of the company and may not be copied or republished without prior written permission.
6. Products and Services
The company reserves the right to modify or discontinue any service without prior notice. Prices and specifications are subject to change.
7. External Links
The company is not responsible for the content of external websites linked from this website.
8. Disclaimer
The website and services are provided “as is” without warranties of any kind. The company is not responsible for any damages resulting from the use of the website.
9. Privacy
Personal data is handled according to the website’s Privacy Policy.
10. Changes to Terms
The company may update these terms at any time. Continued use of the website means acceptance of any revised terms.
11. Governing Law and Jurisdiction
These terms are governed by the laws of Jordan, and the competent courts in Amman shall have jurisdiction over any disputes.